Privacy Policy

Last Updated: 15 August 2026

Welcome to LibraryJi ("LibraryJi", "we", "us", or "our"). LibraryJi is a subscription-based (SaaS) library and study room management software that enables libraries, reading rooms, study rooms, and self-study/coaching centres to manage their students and members, seats and shifts, attendance, membership plans, fee collection, subscriptions, reports, and other day-to-day operations through our website, mobile applications, and related services.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use LibraryJi.

By creating an account or using LibraryJi, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use LibraryJi, we may collect the following information:

1.1 Account Information

When you register, we may collect:

Full name
Email address
Mobile number
Password or authentication information
Organization/library name
Library address and business information
Account and subscription information

1.2 Library and Student Information

Library administrators may enter information relating to their library users, students, members, or staff, including:

Student/member name
Contact details
Student/member ID or code
Photo and ID-proof details (where uploaded by the library)
Enrollment and membership information
Seat and shift assignment
Attendance records
Membership plan, subscription period and renewal information
Fee, payment, due and transaction history
Other information entered by the library administrator

The library or organization that enters such information is responsible for ensuring that it has the appropriate authority to collect and provide such information to LibraryJi.

1.3 Payment Information

When you purchase a paid plan, payment may be processed through a third-party payment gateway.

LibraryJi may receive information such as:

Payment status
Transaction ID
Amount paid
Subscription plan
Payment date
Refund status

We generally do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

1.4 Technical Information

We may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Login timestamps
Application usage information
Error and diagnostic information
Cookies and similar technologies

2. How We Use Your Information

We may use information to:

Create and manage your account
Provide LibraryJi services
Provide library and study room management functionality
Manage students, members, seats, shifts and attendance
Manage membership plans, fees, dues and renewals
Process subscriptions and payments
Provide customer support
Send important account and service notifications
Detect fraud, abuse, or unauthorized activity
Maintain platform security
Improve our services and features
Troubleshoot technical problems
Comply with applicable legal obligations
Enforce our Terms & Conditions

We do not sell your personal information to third parties for their independent marketing purposes.

3. Free Trial and Subscription Information

LibraryJi may provide a 30-day free trial to eligible users or organizations.

During the free trial, we may collect and process the same information necessary to provide the service.

A paid subscription will begin only when the user selects and completes the applicable paid plan purchase, unless a different arrangement is expressly communicated at the time of purchase.

Subscription-related information may be used to:

Determine your plan
Monitor subscription status
Provide plan-specific features
Process renewals
Manage cancellations
Process refunds where applicable

4. Data Sharing

We may share information with trusted third-party service providers where reasonably necessary to operate LibraryJi, including:

Payment processors
Cloud hosting providers
Database and infrastructure providers
Email/SMS service providers
Security and authentication providers
Analytics and monitoring providers
Customer support tools

These service providers are expected to process information only for legitimate service-related purposes.

We may also disclose information where required by applicable law, regulation, court order, government authority, or to protect the rights, security, and property of LibraryJi or its users.

5. Library Administrator Responsibility

LibraryJi provides software infrastructure for managing library information.

If you are a library administrator or organization administrator, you are responsible for:

Providing accurate information
Obtaining appropriate permissions/consents where required
Using student/member information lawfully
Restricting access to authorized staff
Protecting your account credentials
Removing unnecessary data when appropriate

Library administrators should not upload information that they are not legally authorized to collect or process.

6. Data Security

We use reasonable technical and organizational security measures designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no internet-based system can be guaranteed to be completely secure.

You are also responsible for maintaining the confidentiality of your account credentials and administrator access.

7. Data Retention

We generally retain information for as long as reasonably necessary to:

Provide the service
Maintain account records
Fulfil contractual obligations
Resolve disputes
Prevent fraud and abuse
Comply with applicable legal requirements

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it subject to applicable law and legitimate business requirements.

8. Account Deletion

You may request deletion of your LibraryJi account by contacting us.

Some information may need to be retained where required for legal, accounting, security, fraud-prevention, or dispute-resolution purposes.

For organization accounts, deletion of an individual student's/member's data may also depend on the organization's instructions and applicable legal requirements.

9. Cookies

LibraryJi may use cookies and similar technologies to:

Maintain login sessions
Remember preferences
Improve functionality
Analyze service performance
Improve security

You may configure your browser to reject certain cookies, although some features may not function properly as a result.

10. Children's Data

LibraryJi may be used by libraries that maintain records relating to students, including individuals under 18 years of age.

LibraryJi does not intentionally use children's information for unrelated advertising purposes.

Where children's personal data is processed through a library or organization account, the relevant library/organization is responsible for ensuring that the required authorization, consent, or other lawful basis exists under applicable law.

11. Third-Party Services

LibraryJi may contain integrations or links to third-party services.

We are not responsible for the privacy practices, security, or content of third-party services. Users should review the privacy policies of those services separately.

12. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to:

Access information
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent where applicable
Raise a privacy-related grievance

Requests may be submitted using the contact information provided below.

The Digital Personal Data Protection Act, 2023 establishes a framework concerning processing of digital personal data in India.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

14. Contact Us

For privacy-related questions or requests:

LibraryJi

Email: libraryji54@gmail.com
Support: support@libraryji.in
Phone: +91 70697 63365