Return Policy

Last Updated: 15 August 2026

LibraryJi is a digital SaaS-based software service. We do not generally sell physical products through the LibraryJi platform.

Therefore, physical product returns are not applicable to LibraryJi subscriptions or software services.

1. No Physical Product Returns

LibraryJi subscriptions provide access to digital software and online services.

There is no physical product shipped to the customer.

Accordingly, customers cannot return a physical product because no physical product is supplied as part of a standard LibraryJi subscription.

2. Digital Service Cancellation

Customers who no longer wish to use LibraryJi may cancel their subscription in accordance with the applicable cancellation terms.

Cancellation does not automatically create a refund entitlement.

Refund eligibility is governed by the separate Refund & Cancellation Policy.

3. Seven-Day Refund Window

For eligible paid subscriptions, customers may request a refund within 7 calendar days from the successful payment transaction, subject to the eligibility requirements described in the Refund & Cancellation Policy.

4. Service Issues

If a customer experiences a significant technical issue that prevents normal use of a paid LibraryJi service, the customer should contact support.

We may investigate the issue and, where appropriate, provide:

• Technical assistance
• Service restoration
• Account correction
• Subscription adjustment
• Refund where applicable

5. Account Termination

If an account is terminated because of fraud, abuse, unauthorized access, violation of the Terms & Conditions, or unlawful activity, the customer may not be eligible for a refund except where required by applicable law.

6. Contact for Service or Refund Requests

• Email: support@libraryji.in
• General Email: libraryji54@gmail.com
• Phone: +91 70697 63365